Chargement...
Chargement...
The short answer
Dokaa specializes in automated AI review replies matched to the business's own tone, with a strong restaurant focus. OpenAvis is a complete review management suite (collection, filtering, widget, pro page, Google listing optimization) but without AI replies, at a more accessible price (Free plan, then €29/month).
Dokaa puts automated AI review replies at the heart of its offering, matched to each venue's tone and with strong coverage of food platforms (TripAdvisor, Uber Eats, Deliveroo, The Fork). Around that, it adds presence management, a review booster and analytics. It is a solid tool, especially for restaurants, and its AI review replies go beyond OpenAvis. But OpenAvis covers collection, filtering, the widget and the pro page more broadly, at a lower entry price with a free plan.
VS
| Criteria | Dokaa | OpenAvis |
|---|---|---|
AI review replies Generating replies matched to your tone | Core of the product: unique AI replies, configurable tone, multiple food platforms | OpenAvis does not generate AI review replies. On this point, Dokaa wins |
Multichannel review collection Request channels | Restaurant-oriented review booster (prize wheel add-on), no multi-format QR kit | QR code, email, SMS and link, a 6-format QR kit and AI email sequences |
Negative review filtering before publication Handling unhappy customers privately | Alerts on negative reviews, but no private filtering/routing before publication | Positive reviews redirected, negative ones intercepted privately before publication |
Website widget and public pro page Show your reviews and a showcase without a site | No widget or public pro page mentioned | Review widget and public pro page (mini-site without a website) |
Food platform coverage Uber Eats, Deliveroo, The Fork | Google, TripAdvisor, Uber Eats, Deliveroo, The Fork - strong for restaurants | Google, Trustpilot, Tripadvisor - general-purpose, without delivery platforms |
Entry price and free plan Starting cost | From €59/month excl. tax, no free plan | Free plan, then €29/month |
Dokaa excels at AI review replies that are contextual and matched to the business's tone, a genuine strength OpenAvis does not have, and it covers the delivery platforms that matter to restaurant owners well. For a non-food business, or for anyone who first wants to collect more reviews, filter out the negative ones and get a pro page, OpenAvis is a better fit.
Dokaa shows public prices excluding tax: Pilotage at €59/month excl. tax (€50/month excl. tax billed annually), Performance at €79/month excl. tax (€65/month excl. tax billed annually), Enterprise on a custom quote, plus a Prize Wheel add-on at €49/month excl. tax. There is no free plan. OpenAvis offers a Free plan, then €29/month, a lower entry price.
Want to see the difference for yourself?
Try OpenAvis for free, no credit card.
Looking for an alternative to Dokaa, when you are not a restaurant or when you first want to collect and protect your reviews, means turning to a more general-purpose suite that costs less to start. OpenAvis delivers multichannel collection, negative review filtering, the widget, the pro page and the Reporter Space, with a free plan.
Public pricing
Plans and add-ons shown right on the pricing page, no quote to request.
Set up in 5 minutes
Account created and QR code generated with no technical skills.
QR code and email collection
Reach your customers at the right moment, with no manual action.
Automated email sequences
Personalized post-visit follow-ups, generated by AI.
AI review analysis
Recurring themes and an action plan generated by Claude.
Website widget
Your reviews shown on your site with a single line of code.
Reporter Space
Get fake negative reviews left by third parties taken down.
Public pro page
A showcase mini-site on top of your Google Business Profile.
See how OpenAvis stacks up against other review management platforms.