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Local reputation · Hotel
96% of travelers check reviews on Google, Booking or TripAdvisor before booking a room - and the rating shown on Google Maps directly influences the price a guest is willing to accept. Going from 4.0 to 4.5 stars can boost occupancy by 18% without lowering rates. The ideal window to ask for a review is 24 to 48 hours after checkout, once the traveler is back home and still has a positive memory of their stay.
How it works
OpenAvis sends a personalized email to the traveler the day after departure. The response rate is 4 times higher than asking at the front desk - the guest is home and has time to reply.
Room, bedding, breakfast, service, cleanliness - they give an overall rating. Satisfied travelers (4-5 stars) are redirected to Google Maps, Booking or TripAdvisor depending on your priorities.
An unhappy traveler (noise, disappointing room, billing issue) sends you private feedback. You can offer a gesture of goodwill and avoid a 1-star review dragging down your overall score.
Sector benchmarks
The Local Pack only shows 3 results. To appear there as a hotel, you need to cross specific thresholds in review count and rating. Here's what the scale looks like in your sector.
Your hotel listing appears in Google Maps but rarely in the Local Pack of main search results.
You appear regularly in the Local Pack. You beat most competing hotels in your area.
You hold position #1 in the Local Pack. Your competitors can no longer organically overtake you in this sector.
A hotel that goes from 15 to 80 reviews with a rating of 4.4+ multiplies its Google Maps contacts by 4 on average. OpenAvis reaches this threshold in under 90 days.
Some providers offer bought reviews. Before you commit, here are the real consequences - and the method that works without risk.
Business impact
Figures measured across hotels using OpenAvis for more than 90 days.
No credit card required · 5-minute setup
FAQ
Available in all major French cities.
Join the hotels automating their review collection with OpenAvis.