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The short answer
ReputationPlug combines two risky practices: selling fake 5-star reviews and promising to delete negative reviews. Buying reviews is a deceptive commercial practice (up to EUR 300,000 in fines and 2 years in prison, EUR 750,000 and 5 years online), and deleting genuine reviews violates Google's rules. OpenAvis manages your reputation legally, starting at €29/month.
ReputationPlug is an English-language service that sells fabricated reviews on Google, Yelp and Trustpilot, and on top of that offers to make negative reviews disappear and to manage your Google Business Profile. These promises are doubly risky: fake reviews are illegal and get detected, and deleting genuine reviews violates the platforms' rules. OpenAvis offers legal management: collecting real reviews, filtering the negative ones upfront, and reporting genuinely fake reviews through an official process.
What you're risking
VSReputationPlug| Criteria | ReputationPlug | OpenAvis |
|---|---|---|
Selling fabricated reviews 5-star reviews written without a real customer | Sells fake Google, Yelp and Trustpilot reviews | Only real reviews from real customers |
Deleting genuine negative reviews Make real reviews disappear | Promises to delete negative reviews, which violates Google's rules and isn't guaranteed | Doesn't delete genuine reviews; filters upfront and reports fake reviews by the book |
Legal and platform compliance Following the law and the terms of service | Selling reviews (a deceptive commercial practice) and deleting reviews against the rules | Collection and management 100% compliant with the law and terms of service |
Google Business Profile safety Risk of removal or suspension | Exposes you to a ban - Google removed 240 million fake reviews in 2024 | No risk: the reviews come from real customers |
Handling negative reviews legally Manage a negative review by the book | Promises removal that isn't guaranteed, outside Google's rules | Filtering before publication and a Reporter Space to officially dispute fake reviews |
Provider's legal identity Legal information and an identifiable company | An English-language brand with no clear legal identity for a French customer | An identifiable French company, with public terms of service and sale |
The promise to "delete negative reviews" is a red flag: Google only removes a review if it violates its rules, through an official report, and no provider can guarantee the removal of a genuine review. Combined with selling fake reviews, this offer exposes the business to penalties. OpenAvis offers a legal path instead: negative review filtering before publication and a Reporter Space to dispute genuinely fake reviews by the book.
ReputationPlug charges per review, in dollars, with add-on removal and management services. But a fake review can be deleted and a profile penalized, and no "removal" of a genuine review is guaranteed. OpenAvis costs €29/month (free plan to get started) for legal, lasting reputation management.
Get real reviews, legally and risk-free
Try OpenAvis for free, no credit card.
The legal alternative to ReputationPlug is to build an authentic reputation and handle negative reviews by the book. OpenAvis collects real reviews (QR code, email, SMS), filters the negative ones before publication to resolve them privately, and offers a Reporter Space to officially dispute fake reviews - without ever fabricating any or promising illegal removals.
Public pricing
Plans and add-ons shown right on the pricing page, no quote to request.
Set up in 5 minutes
Account created and QR code generated with no technical skills.
QR code and email collection
Reach your customers at the right moment, with no manual action.
Automated email sequences
Personalized post-visit follow-ups, generated by AI.
AI review analysis
Recurring themes and an action plan generated by Claude.
Website widget
Your reviews shown on your site with a single line of code.
Reporter Space
Get fake negative reviews left by third parties taken down.
Public pro page
A showcase mini-site on top of your Google Business Profile.
See how OpenAvis stacks up against other review management platforms.